Terms & Condition

1. Eligibility

- Scratch & Win is only available for Radioactive's customer

- Users who have not made a deposit will be ineligible to participate in this promotion

 

2. Participation

- To participate, users must receive a valid “Scratch Code” from Radioactive's Customer Service representative.

- Each code may be entitled to 1 or more than 1 time of scratching opportunity

- All “Scratch Code” must be used within 24 hours

- “Scratch Code” are non-transferable to another user & also cannot be exchanged as cash/credit value

 

3. How to play? (Step by Step)

3.1 Click “Real Scratch” to log in

3.2 Enter “UserID” & “Code”

3.3 Click “Scratch” to start playing!

 

4. Prizes

- To ensure fairness for our users, the system determines all prizes randomly, with the odds of winning each prize clearly stated before the spin. Nobody can change the result of the winning, not even our Customer Service Representative

- If the winning prize is “Free Credit”, our Customer Service Representative will add the credits within 24 hours to the user account

- All prizes will be arranged by the Customer Service Representative within 48 hours

- All final decisions will be referred back to the system’s record; shall there be any conflicts or complaints

- All prizes are subject to availability & photos are for illustration purposes only.

 

5. How to claim the prize?

- All users are required to play at least 1 time turnover before withdrawal

- User is required to screenshot the winning screen & send to the Customer Service Representative within 24 hours

 

6. Changes and Termination

- Radioactive reserves the right to cancel, terminate, modify or suspend the game, if there are any virus, bug, unauthorised intervention & fraud.

 

Participation in the game means the user accepts and agrees to all the Terms & Conditions stated above. Radioactive reserves all the rights to make the final decision. General Radioactive Terms & Conditions apply.